Workflow design · 2025-04-21
Automate vs. Document
A practical framework for deciding when a workflow deserves automation and when a checklist is the stronger operational tool.
Insights
Practical notes for calmer IT operations.
Short operational guidance on identity, devices, lifecycle work, automation, and the decisions that keep systems maintainable.
Identity security · 2025-03-30
Fortifying Okta Security
Three practical ways to strengthen Okta: phishing-resistant MFA, admin access review, and better suspicious-login controls.
Identity operations · 2025-02-15
Integrating JumpCloud
How to approach JumpCloud integration as an operating model: user lifecycle, device state, app access, and support visibility.
License operations · 2024-11-15
Unlocking IT Savings
A license-management approach using groups, usage data, and repeatable review to reduce wasted spend without disrupting teams.
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