healthcare_case_study.exe
$ ./load_healthcare_case_study.sh --with-details
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Healthcare Provider: Automated Offboarding

Industry: Healthcare Scope: ~30 employees offboarded monthly Implementation Time: 8 weeks
IAM Healthcare Security User Life Cycle Automation Compliance

> Challenge

A mid-sized healthcare provider with 2,000+ employees faced significant challenges with their manual offboarding processes:

  • High employee turnover (30+ offboardings monthly) created excessive manual workload for IT
  • Manual deprovisioning led to errors and missed account deactivations
  • Delayed access revocation created security vulnerabilities
  • Compliance risks with HIPAA and other healthcare regulations
  • No centralized way to track offboarding completeness
  • Limited IT resources spent too much time on repetitive tasks

The security team identified several instances where ex-employee accounts remained active for weeks after departure, creating significant security risks for sensitive healthcare data. The compliance team flagged this as a major audit concern.

> Solution

StringBits implemented a comprehensive automated offboarding solution with these key components:

# Automated Deprovisioning Workflow

trigger: HR_STATUS_CHANGE.terminated

actions:

- disable_okta_account(user_id)

- revoke_all_app_sessions(user_id)

- remove_from_groups(user_id)

- suspend_google_workspace(user_id)

- notify_manager(user_id, "Account deactivated")

- log_to_audit_system(user_id, "Offboarding completed")

Key Implementation Details:

  • Built direct API integration between Workday (HR system) and Okta for real-time status updates
  • Implemented Okta Workflows for automated account deactivation and access revocation
  • Created custom connectors to 12+ key healthcare applications
  • Established a SCIM provisioning framework for standardized user management
  • Developed audit logging and reporting for compliance documentation
  • Set up automatic manager notifications and approval flows for specific scenarios

> Result

100%
Compliance Rate
98%
Time Savings
<15min
Average Offboarding

Key Outcomes:

  • Reduced offboarding time from 2-3 days to less than 15 minutes
  • Eliminated standing access for ex-employees with immediate account deactivation
  • Achieved 100% compliance with healthcare data security requirements
  • Saved IT team 40+ hours per month in manual deprovisioning tasks
  • Generated comprehensive audit trails for compliance verification
  • Eliminated access-related security incidents
"The automated offboarding solution from StringBits has transformed our security posture. What used to take days now happens in minutes, with perfect consistency. Our IT team can now focus on strategic initiatives rather than repetitive account management."  Director of Information Security, Healthcare Provider

> Implementation Approach

Week 1-2

Discovery & Design

Mapped existing offboarding processes, identified integration points, and designed automation workflows

Week 3-4

Core Integration

Built Workday-Okta integration and implemented basic deprovisioning workflows

Week 5-6

App Connectors

Developed and tested connectors for all healthcare applications and systems

Week 7

Testing & Validation

Conducted extensive testing with simulated offboarding scenarios

Week 8

Deployment & Training

Rolled out solution to production and trained IT and HR teams

> Technologies Used

Okta Identity Management
Okta Workflows Automation Engine
Workday HR System of Record
Google Workspace Email & Collaboration
Epic EHR Healthcare System
REST APIs Integration
SCIM User Provisioning Standard

> Looking Forward

Based on the success of the offboarding automation, the healthcare provider is now working with StringBits to:

  • Extend automation to the onboarding process
  • Implement role-based access controls (RBAC) across all systems
  • Develop continuous compliance monitoring and reporting
  • Integrate with their ITSM platform for enhanced service management

Need to streamline your offboarding processes?

Contact StringBits Today >_